+700
More than 700 clients in Desoft7's client base
WhatsApp and Instagram in the same queue, with 19 intelligences that read what your customer asked for, answer in seconds and log everything on their own. On the same number you already advertise.
Companies that serve and sell by message every single day
Tech Provider is the status Meta grants, after verification, to companies allowed to connect and operate other businesses' WhatsApp Business accounts through the official API. For your company, that means three practical things:
These are the messages that come in. Every one of them turns into a ticket, an opportunity and a task without anyone typing a thing.
🐾 Pet shop
The AI answers, confirms stock and sets the order aside.
See FLAMA for pet shops
🔧 Hardware
It knows the nickname your customer uses, and shows both diameters.
💊 Pharmacy
It corrects it, finds it in the catalog and tells them when it arrives.
See FLAMA for pharmacies
📦 Wholesale
Applies the wholesale price list and logs the opportunity in the pipeline.
Your rep leaves at 3:30 pm and the store fills up at 5. Friday night, Saturday after closing, all of Sunday.
And it shows up in no report at all, because there's no record of a sale that never happened.
No bot to configure, no flow to draw, no "press 1 for sales". All of them wired into the same process, from what comes in to what goes out.
Every one of these is a documented product feature, and every single one can be switched on and off, using the wording you wrote. You approve what the AI suggests. And if the AI goes down, the product keeps working.
The same triage, on the product screen. Qualified in 1.2 seconds, with 94% confidence.
Fitting, coupler, hose. That pipe under the sink. The cola that's the other brand. Twenty kinds of candy.
You write the way your customer asks for it, once. From then on it serves customers with your catalog, your price and your stock, straight from your system.
The AI creates the deal in the pipeline with title, value, urgency and a temperature tag. Nobody fills in anything.
It builds the quote from your catalog, offers the item that fits, respects stock and takes a no without pushing.
Add-on, in any planWhat's open, who stopped replying, and the likelihood of each deal with the reasoning written out in full.
The ticket becomes a card on the board in one click, with customer history, deadline, owner and timer.
Recordings and screens of the system running, unedited and with no voice-over. It's exactly what you'll see in the demo.
One ticket per conversation, the reply window in plain sight, and take, transfer or summarize in one click.
Kanban or list, open value, forecast and win rate at the top of the screen.
The service ticket becoming a card on the board, with owner, deadline and SLA.
Who warmed up and who's cooling off, with a score per customer. You act before you lose them.
Slash shortcuts in the chat, average first reply time and percentage within SLA in plain sight.
FLAMA is web-based and runs in the browser of any device. Whoever serves customers uses a phone, whoever manages uses a computer, and it's the same queue.
Opens in the browser on a phone, a tablet or a computer. Nobody has to download an app or update anything.
The queue reorders itself by reply deadline. Whoever is cooling off moves up, and the traffic light shows it without you opening the ticket.
Take, transfer with a reason, send a photo or audio and ask for the conversation summary, all in one tap.
Operator, agent, supervisor and admin roles. The rep sees their own accounts, the supervisor sees the operation.
Queue, conversation and AI triage in a single scroll.
Through Meta's official channel or by QR Code to start today, with assisted migration later. Instagram comes in the same way.
A specialist sits down with you to get your catalog, your way of serving customers and your commercial rules inside FLAMA.
One channel, one shift. You can turn the AI on only during the hours nobody is there today, and watch it before releasing the rest.
The lead comes into FLAMA on its own, with the campaign source attached — no spreadsheet in between, nobody copying and pasting. The connection is by webhook, so it works with any tool that can send a notification.
Automation
Make
Sites and forms
Google FormsCheckouts and sales
Marketing and CRMs
Alerts and spreadsheets
Google Sheets
Microsoft TeamsThe brands mentioned belong to their respective owners. The connection is made by webhook and does not imply partnership or endorsement.
Want to decide on your own, without talking to anyone? You can create the account on Essential and start the 7-day trial. The card is asked for at signup and the first charge only lands on day 8. If you'd rather see FLAMA running with your own products first, the demo takes 30 minutes.
✨What an AI credit is. Every task the artificial intelligence performs uses a credit: reading a message, transcribing an audio, summarizing a conversation. You set the monthly cap and the AI respects it.
🧾The conversation Meta charges for is paid straight to them, by category, with nothing marked up or resold. Replying to a customer who messaged you is free.
See the plan that fits me in the demo →
We load your catalog beforehand and you watch FLAMA serving customers with your products, your price and your stock. If it doesn't make sense, you leave the call knowing your WhatsApp's response time today.
See it working ↗Real people answering, from a software company that's been at it for 17 years
Rather get ahead? Talk now on WhatsApp.
Three quick answers and we show up to the call with your catalog already loaded.
Include the country code. e.g.: +55 16 99999-9999.
A specialist will get in touch during business hours to show you FLAMA running. If you'd rather get ahead, message us now.
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